Fonpackets automates the way you communicate with your customers and the way they communicate back to you in the most cost efficient manner.
Fonpackets calls are pre-recorded phone calls with technology layers that allows interactivity in each call. Voice messaging has its advantages. For one, they reach a wider audience; Fonpacket calls can be sent to both fixed lines and cellular networks.
Whether it is a payment reminder call or a message to remind customers that their credit card has expired, Fonpacket calls reduces human intervention and transforms traditional business processes into more efficient ones.
| Why Fonpacket calls? | |
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| Fonpackets calls contain advance voice features that make each call highly interactive. |  |
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| Fonpacket calls are tracked. We will tell you if the message has been delivered or listened by the recipient | |
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| Voice messages are more intuitive, making it a great way to send a new product advertisement over the phone | |
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Features
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| Real time tracking | | Advance voice features |
Our in-built call tracking system allows you to track each Fonpackets call and the success of your call campaigns. Unlike other messaging solutions, Fonpackets customers have insight to whether their calls have been received or listened by intended recipients.
Our in-built business dashboards will also tell you how the business process that you launched with Fonpackets is doing. Whether it is a customer survey or a collection call, Fonpacket business dashboards allows you to view in real time which customers are responding and which ones are not. | | Whether it is an inbound or an outbound call, each Fonpacket call contains technology layer options that make it interactive. We call these layers sub-processes that you can drag & drop into the Fonpackets process board
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